At Used Clothing Wholesale, we strive to provide our customers with the best possible shipping options and rates for their orders. Our shipping policy is based on weight, and we offer a variety of shipping methods to meet your needs.
Shipping Rates:
- Smaller orders will be shipped via UPS/Fedex/DPD, and shipping rates will be calculated based on the weight of the order and the destination.
- Larger orders may be shipped via a pallet courier. Shipping rates for pallet shipments will be calculated based on the weight of the order, the destination, and the size of the pallet.
Delivery Time:
- Orders will be processed within 1-2 business days of receipt, and we will make every effort to ship your order as quickly as possible.
- Delivery times may vary depending on the shipping method selected and the destination. Estimated delivery times will be provided at the time of checkout.
Shipping Restrictions:
- We currently ship worldwide. Currently, it is the buyer's responsibility to cover the cost of any import-related additional costs such as VAT when placing an order internationally.
- Larger Orders may require special arrangements, if this is the case one of our team will contact you via the email or phone number provided on your order.
Please note that all shipping rates and delivery times are subject to change without notice. If you have any questions about our shipping policy or need help with your order, please contact our customer service team at sales@usedclothingwholesale.co.uk.
Please contact us if you have any problems with your order within 14 days of receipt at: orders@usedclothingwholesale.co.uk before you send anything back.
Please ensure you include your name, order number and reason for return. If you feel the items you received did not match the photos and information we provided, we will do our best to rectify this and offer you a refund or exchange.